Apple Finally Caves to Pressure to Fix Known Defective Hardware After 4 Years

Nearly four whole years have passed since the 2011 MacBook Pros were released and users began experiencing crippling hardware issues. The resulting class-action lawsuit came to a close in January when controversial Judge William Alsup dismissed the case; however, after a petition with over thirty-eight thousand signatures pressured the reprehensible retailer, Apple did a 180.

Apple was quick to deny any suspected defects in their hardware despite some customers experiencing glitched video, no video, or the laptop suddenly rebooting. Surely the mountain of evidence in favour of the customer would make this a cut and dry case? Maybe in a perfect world; then again, in a perfect world, there wouldn't be Apple.

Presiding over the case was none other than U.S. District Judge William "Posted From My iPad" Alsup, a judge widely known for his "vindictive and egotistical" attitude and reputation for being temperamental and prejudiced. He dismissed the case claiming the plaintiffs failure to prove the defects in the computers. Clearly a video chip that fails to render any video at all is working as intended.

The ever greedy, ever questionably ethical computer company defended themselves by stating that only "a small percentage" of devices were affected. This small percentage of customers is also responsible for a recent thread gaining over 4,000,000 views on Apple's support forum and an online petition with over 38,000 signatures.

Eventually, the forces of good triumphed, and Apple has begrudgingly changed their stance by offering free repairs to those affected. So now everyone with long outdated defective hardware can get it fixed for free 4 years late. Gotta love the award winning customer service.

iosys ##Author - Feb 20, 2015 8:44PM

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